Refund & Shipping Policy
Daily Dose of Inspiration Card Deck
Effective Date: March 2026
Thank you for supporting Candace J Nelson and the brand Emphatically You with Candace. We truly appreciate your purchase.
📦 SHIPPING POLICY
Processing Time
- Orders are processed within 3–5 business days, unless otherwise stated
- During product launches or high-volume periods, processing times may be extended
Shipping Time
- Standard shipping typically takes 5–10 business days within the United States
- Delivery times may vary based on location and carrier delays
Shipping Carriers
Orders are shipped using trusted carriers such as:
- USPS
- UPS
- Other available carriers
You will receive tracking information via email once your order has been shipped.
Incorrect Shipping Information
Please ensure your shipping details are accurate at checkout.
We are not responsible for:
- Delays due to incorrect or incomplete addresses
- Packages returned due to insufficient address details
If a package is returned to us, additional shipping fees may apply to resend your order.
Lost or Stolen Packages
Once a package is marked “Delivered” by the shipping carrier:
- We are not responsible for lost or stolen packages
- Please contact the shipping carrier directly for assistance
💳 REFUND POLICY
All Sales Are Final
Due to the nature of our products (physical, personal-use items):
All sales are final.
We do not offer refunds for:
- Change of mind
- Accidental purchases
- Minor packaging imperfections
Damaged or Defective Items
If your order arrives damaged or defective:
Please email us within 5 days of delivery with:
- Your order number
- Clear photos of the damaged product
- Photos of the packaging
After review, we may:
- Send a replacement, or
- Issue a refund at our discretion
Order Cancellations
- Orders cannot be canceled once they have been processed or shipped
📩 Contact Us
For any shipping or refund-related inquiries, please contact:
Candace J Nelson
Brand: Emphatically You with Candace
📧 info@candacejnelson.com
🌐 https://candacejnelson.com
We appreciate your support and are grateful to be part of your journey 💛